A plain-English hub for the NDIS.

How the scheme works and who runs it.

• How the NDIS worksWhat the NDIS is, who it is for, and how funding becomes support.
• The NDIA, the NDIS Commission, LACs and plannersThe agency, the regulator, and the local partners, and which one to contact for what.
• The NDIS Code of ConductThe Code's elements, and what they ask of workers and providers.

Plans, budgets, and what they fund.

• Understanding an NDIS planWhat is in an NDIS plan, how the three budgets work, and what happens at plan reassessment.
• Core, Capital and Capacity Building explainedThe three support budgets in an NDIS plan, what each covers, and how flexible the money is within each.
• Stated vs Flexible funding, and what it means for claimingFlexible funds can move within a budget; stated supports are locked to a specific purpose and cannot be reallocated.
• Self-managed, plan-managed and NDIA-managedHow the three NDIS management types work, who pays who, and what each means for providers and participants.
• Service agreements that hold upHow to write a service agreement that protects both provider and participant, covers the right details, and stays aligned to the plan.

Price limits, codes, and getting paid.

• The Pricing Arrangements and Price Limits, explainedThe PAPL sets maximum prices and claiming rules for NDIS supports, updated each year on 1 July.
• How to read support item codesSupport item numbers are structured codes that identify exactly what you are delivering and at what price limit.
• Claiming, payment requests, and why claims get rejectedPayment requests must match the participant's plan, the correct support item code, and the available budget, or they will be rejected.
• Travel, non-face-to-face and other claimable supportsWhat travel, non-face-to-face, and other ancillary supports you can claim, and the conditions that apply.
• Cancellation and short-notice rulesWhen and how to claim for short-notice cancellations, what records you need, and practical ways to reduce their frequency.

Registration, audits, and obligations.

• Becoming a registered NDIS providerRegistration via the NDIS Commission, the application steps, and what verification and certification audits mean for your organisation.
• The Practice Standards and the audit processThe standards that set quality and safety expectations for registered providers, and how audits against them work.
• Incident management and reportable incidentsEvery registered provider needs an incident management system, and certain serious incidents must be reported to the NDIS Commission within set timeframes.
• The NDIS Worker Screening CheckA national check administered through state and territory agencies, required for risk-assessed roles at registered NDIS providers.

Awards, screening, and worker readiness.

• SCHADS Award basics for disability supportWhat the SCHADS Award covers, how workers are classified, and why it matters for your pricing and claiming.

Requirements, demos, comparisons, and switching.

• How to choose NDIS provider softwareBuild a shortlist from your real workflows, test each platform with the same scenarios, and compare the full operating cost.

Plain-English guides for participants and families.

• Choosing and changing providers, and your rightsHow to find a provider that suits you, what a service agreement means for you, how to change providers, and what to do if something goes wrong.

Quick lookups, not start-to-finish reading.