This Acceptable Use Policy sets out how the OneForce Care platform (the “Service”) may and may not be used. It forms part of our Terms of Service. We may update it as the Service evolves.
The goal is simple: keep the Service safe, lawful and reliable for everyone, especially the participants and workers whose information it holds.
Use the Service lawfully
You must not use the Service to:
- breach any law, regulation or third-party right;
- store or share information you have no right to collect or disclose;
- infringe intellectual property or privacy rights;
- harass, abuse, defame, or harm any person.
Respect participant and worker information
Because the Service holds sensitive care information, you must:
- only access records you are authorised to access;
- collect and use information for legitimate care and operational purposes;
- ensure you have the consents and lawful basis required to store the information you enter.
Protect security
You must not:
- attempt to gain unauthorised access to the Service, other accounts, or underlying systems;
- probe, scan or test the vulnerability of the Service without our written permission;
- introduce malware, or interfere with or disrupt the integrity or performance of the Service;
- circumvent authentication, rate limits or access controls.
If you discover a security issue, please report it responsibly; see our Security page.
Use it fairly
You must not use the Service in a way that places an unreasonable load on our infrastructure, resells access without authorisation, or scrapes or bulk-extracts data other than through features we provide for that purpose.
Consequences
If we believe use breaches this policy, we may investigate, restrict or suspend access, remove offending content, and where appropriate notify authorities. Where a breach threatens security or the safety of personal information, we may act immediately.
Contact
Questions about acceptable use? Email hello@oneforce.com.au.