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Pricing and claiming
NDIS pricing schedules and claiming guidance, explained
Use the current pricing determination for maximum amounts and check the published claiming guidance for the support and service date.
Last updated · 16 October 2026
Key facts
- The current 2026-27 pricing schedule took effect on 24 September 2026.
- Maximum amounts apply to NDIA-managed and plan-managed funding and include any applicable GST.
- The support catalogue and claiming guidance serve different purposes. Check all relevant conditions before claiming.
What changed in September 2026
The Minister’s first pricing determination gives the 2026-27 maximum amounts their current legal footing. The NDIA publishes the schedule effective 24 September 2026 on its official source (opens in a new tab). Use the document that applies to the service date, rather than assuming the oldest or newest file always applies.
The familiar name “Pricing Arrangements and Price Limits”, or PAPL, remains useful when referring to existing claiming guidance. At review on 16 October, the NDIA page still linked the 2025-26 PAPL and said updated pricing and claiming guidance would be published shortly. Do not describe that older document as a newly issued 2026-27 operational guide.
Maximum prices and agreed prices
A maximum amount is a ceiling, not a required charge or a reason to raise an agreed price. Check the support, region, time band, unit and service date. Discuss and agree any price change with the participant before applying it.
Maximum prices in the current schedule apply to NDIA-managed and plan-managed funding. They already include any GST that applies. Self-managed funding has different pricing rules; participant agreement, available funding and other legal obligations still matter.
The support catalogue
The catalogue helps identify the support code, description, unit, quote status and published regional amounts. Some entries use a $1 claiming unit. That is not a $1 hourly or kilometre rate, and a blank price cell does not by itself establish an unrestricted entitlement to charge.
Our searchable catalogue reproduces the dated workbook and links the official documents. The code guide explains how to read its fields.
Claiming conditions need a separate check
A listed price does not establish that travel, non-face-to-face work, a cancellation or a report is claimable. Check the relevant published guidance, support-item flags, participant agreement and evidence of delivery. Funding availability and registration requirements are separate checks too.
Keep the version used for a decision with the agreed rate and delivery record. When an official document changes, review what changed before altering templates or billing settings. Product calculations support this review; the provider remains responsible for the claim.