Australian care providers handle some of the most sensitive information there is, and many are required, or simply prefer, to keep it onshore. This page explains where OneForce Care stores and processes data.
Your data stays in Australia
Customer and participant data in the OneForce Care platform is stored and processed in Australia, including its backups. We host with reputable, enterprise-grade cloud infrastructure located in Australia.
Website enquiries
Our marketing website is separate from the platform. When you send an enquiry through a form on our website, that enquiry may be handled using a third-party tool that can store data outside Australia. We limit this to the contact details and message you choose to send, and we take reasonable steps to ensure these providers protect your information consistently with the Australian Privacy Principles. See our Privacy Policy for how enquiry information is used.
Service providers
We use a small number of service providers to run the platform (for example, hosting and email delivery). Where a provider could process personal information outside Australia, we assess them and put appropriate protections in place, consistent with APP 8 (cross-border disclosure). We can provide details of our material sub-processors to customers on request.
Why this matters
Keeping participant and worker records onshore helps providers meet their own privacy obligations, supports continuity of care, and keeps sensitive health information within Australian jurisdiction.
Contact
Questions about data residency? Email hello@oneforce.com.au.