01
Agreed hours before assignments
Collect casual availability and manage permanent hours and leave. Approved hours must cover the whole shift before you assign someone.
Schedule direct and group supports with worker availability, compliance, continuity, travel and claiming context already in view.
7:00-10:00a
Mavis Quinn
Self-care
Published
1:00-4:00p
Liam Walsh
Community access
Booked
9:00-11:00a
Noah Carter
Self-care
No-show
12:00-3:00p
Ivy Brooks
Group activities
Published
8:00-11:00a
Sam Patel
Community access
Worker selected
2:00-5:00p
Mavis Quinn
Self-care
Published
9:00-1:00p
Ava Nguyen
Group activities
Approved
7:30-10:30a
Liam Walsh
Self-care
Published
1:00-4:00p
Olivia Newcomer
Community access
Not assigned
10:00-2:00p
Ivy Brooks
Social & rec
Booked
9:00-12:00p
Sam Patel
Self-care
Published
What to look for
The useful warnings are the ones that arrive before publish: a worker is unavailable, a clearance has expired, a support is not claim-ready or travel will not work.
01
Collect casual availability and manage permanent hours and leave. Approved hours must cover the whole shift before you assign someone.
02
Handle direct support, group support, recurring work, cancellations and the support items attached to delivery.
03
Review actual time, attendance, notes, travel and mileage before the work moves into payroll and claiming.
Plan, publish, review
OneForce Care keeps the published assignment, mobile record, captured travel and approved claim lines together, so the roster becomes the start of the record instead of a dead-end calendar.
Explore every featureRoute recorded on the support worker's phone. The route can be matched to roads or viewed as GPS points. Check the distance before approving.
Jordan Avery
Activity transport · Mavis Quinn
How the work moves
Choose the participant, support structure, times, recurrence and service context in one scheduling flow.
See howCheck approved availability and compliance, then publish. Choose whether the shift needs the worker to accept.
See howRecord the actual shift, travel, progress notes and incidents from the worker app.
See howResolve attendance and claim warnings, approve the assignment and carry it into billing and payroll.
See howQuestions providers ask
An NDIS roster must account for participant service agreements, support items, worker screening and qualifications, continuity, travel, cancellations, evidence of delivery and the downstream claim.
Yes. OneForce Care supports direct, intensive and group shifts, with repeat series spanning up to 90 calendar days. Conflicting participant dates are skipped and reported so you can review the remaining coverage.
Yes. Approved availability must cover the whole shift before a worker can be assigned. Leave and pending withdrawals are checked too. Missing or expired NDIS Worker Screening blocks publication.
Workers capture travel from the mobile app. The office reviews the route, distance and time against the assignment before approved mileage and travel move into the claim.
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