Incidents overview

Incidents is your register for recording, evidencing and tracking safety incidents. You will find it under Participants ›Incidents . Every report sits on the same record as the participant and the workers involved.

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The register

Each row in the table shows seven columns:

Column	What it shows
Incident type	The operational type you chose, for example Fall or Medication error.
Status	Open, Notified or Closed.
Incident person	The person who reported it.
Participants	The participant or participants involved. A single name shows in full; several show as the first name plus a count.
Reportable	Yes (red) if the incident must be notified to the NDIS Commission, otherwise No.
NDIS deadline	For a reportable incident: the notify-by date and time, Overdue (red) if it has passed while the incident is still Open, or Pending if Occurred at has not been set yet. A dash for a non-reportable incident.
Occurred	When the incident happened, or Not set.

The count above the table reads, for example, “12 incidents” (or “1 incident”), scoped to whatever the Status filter shows.

Table and board views

Use the toggle at the top right to switch between two ways of working:

• Table is the default. Filter it by status and select any row to open the incident.
• Board lays the incidents out in three columns, Open, Notified and Closed. Each card shows the occurred date and time, the incident type, an Overdue or Reportable label when it applies, a one-line description, the participants and workers involved, and the location. Drag a card from one column to another to change its status. The Closed column shows the most recent incidents first, up to 20.

Statuses

An incident moves through three statuses:

• Open, reported and being worked through. A reportable incident past its deadline shows Overdue here.
• Notified, the NDIS Commission has been notified (shown as Notified (Commission) inside the incident). Moving to Notified clears the Overdue flag even if the deadline has already passed.
• Closed, the incident is resolved.

Select Create incident to record one. See Report an incident. If you cannot see this button, you do not have the incidents create permission.

Also on the participant’s profile

Every incident linked to a participant also shows on their profile, under the Incidents tab: incident type, status, when it occurred and whether it is reportable. It is a read-only summary; open the record here on the Incidents register to change anything.