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Billing

Invoices, credit notes and corrections

Finalised batches, and how to credit or correct a line.

Last updated · 25 June 2026


The Invoices screen lists your finalised batches, newest first. Each shows the participants, invoice number, funding type, total and status (Finalised, Paid or Void), and, for an NDIS claim, the accepted and rejected counts.

The Invoices screen listing finalised batches with their invoice number, funding type, total and status.

Open a batch to see its line items. From there you can:

  • Issue a credit note (plan and self-managed): reverses an invoiced line, with the option to re-bill it.
  • Create a correction (NDIA rejected claims): opens a pre-filled adjustment to fix and re-claim.

Credit notes and corrections flow back through the Billing register as new rows, ready to bill again.