Travel on a shift

Travel is tied to the participant agreement and to each worker, not drawn on the roster. There is no travel indicator on the Planner chip.

Travel terms on the shift

When you create or edit a shift, the Available travel terms field shows, read-only, which travel terms the selected participant’s agreement allows. If their agreement has none, it reads No travel terms are available for the selected participant. (For Group Support this becomes …participants., and a term only shows when every participant on the shift shares it.)

Travel per worker

The actual travel for a shift is captured against each worker’s assignment, inside Manage assignments, rather than on the shift as a whole. That keeps travel attached to the worker who did it.

Travel is recorded on the phone and reviewed in the office. There is no way to add a leg from the office: a leg exists because a worker recorded it. The assignment’s Travel section lists what they captured (“Worker travel on this shift. With the participant in the car bills as participant transport; otherwise it’s provider travel.”), and selecting a row opens the Travel review drawer, where you can check the route on a map, correct the details, then approve or delete the leg.

Three fields are required before a leg can be approved, each marked with a red asterisk: Destination (MMM), Distance (km) and Support code. An empty distance blocks approval; an explicit 0 is a valid answer for a leg that recorded no movement.