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The worker profile
The readiness pills and the worker profile tabs.
Last updated · 10 November 2026
Open a worker from the register to see their profile. It opens as a side drawer over the list, not a separate page. The header carries readiness pills, and the detail sits across a row of tabs.
Enlarge screenshot
Swipe across the enlarged image to read each part of the screen.
Jordan worker profile shows separate configured access, accepted invitation and complete compliance, above the profile tabs and name fields.
Readiness pills
The pills under the name summarise the worker:
- Status: Active, Needs attention, On leave or Inactive.
- Access: whether their login is set up (Configured or Not Set).
- Invitation: whether login setup is still pending or has been accepted. This is separate from the worker lifecycle and readiness.
- Compliance (support workers): Complete, Partial or Not Set, plus a pill naming any credential that is missing, expired or expiring.
- Payroll (support workers, when Payroll is enabled): whether their SCHADS classification is complete, shown as Active or Not Set.
For example, Access: Configured and Invitation: Accepted mean different parts of account setup are complete. If Compliance: Complete appears alongside Payroll: Not Set, review Payroll when that module is enabled; do not resend an invitation to fix a classification alert. Open the tab named by the outstanding information and save within that tab. Compliance: Complete can coexist with an expired or expiring credential alert; it does not replace checking the expiry.
The tabs
Some tabs appear only for support workers, because they cover work that office, admin and provider accounts do not do.
| Tab | Shown for | Covers |
|---|---|---|
| Details | Everyone | Name, contact, identifiers, travel |
| Access | Everyone | Account type and login |
| Security | Roles that enforce 2FA | Two-factor reset |
| Compliance | Support workers | Credentials and expiry |
| Payroll | Support workers with Payroll enabled | SCHADS classification |
| Availability | Support workers | Availability and leave |
| Shifts | Support workers | Rostered shifts |
| Documents | Everyone | Attached files |
| Notes | Support workers | Internal notes |
| Audit Trail | Everyone | Change history |
Note
A worker’s tabs follow their account type and the workspace’s enabled features. Change it on the Access tab and the support-worker tabs appear or disappear to match. A direct link to a worker does not open a page of its own; it returns you to the register, where the profile opens as a drawer.
Note
There is no Tasks tab on a worker. Tasks are linked to participants rather than to workers, so the worker mirror was removed. Find a task from Schedule›Tasks instead: see Tasks overview.
On a narrow screen, use the section selector to choose the same tab. Wait for the section to load before interpreting an empty list. Save edits within their own tab before moving on. If a tab is absent, check the worker account type, your office permissions and the workspace feature switch instead of using an old direct link.