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Shifts
A read-only view of the participant's shifts; roster and manage them from Scheduling.
Last updated · 10 November 2026
The Shifts tab is a read-only mirror of the shifts rostered for this participant, so you can see their upcoming and past support at a glance from inside their record. You create, assign and manage shifts from Scheduling, not here. Open the participant, then select the Shifts tab.
Enlarge screenshot
Swipe across the enlarged image to read each part of the screen.
The participant Shifts table shows actual Booked and Published bookings and their start and end times. Changes are made in Scheduling.
The table has three columns:
| Column | What it shows |
|---|---|
| Status | The shift’s current status, for example Published. |
| Start | When the shift starts. |
| End | When the shift ends. |
When the participant has no shifts, the tab reads No shifts yet.
Tip
To roster support for this participant, go to Scheduling: create a shift, then assign a worker. For what each status means, see Shift statuses.
Check or correct a booking
First confirm the participant and compare Start, End and Status with the support you expect. For example, use the date and time here to identify tomorrow’s community-access booking, then find that booking in Scheduling to change it.
Read Status as the booking’s status. A Published shift can still have worker delivery awaiting submission or review; use Assignments for the worker’s delivery status. Match both date and time when the participant has more than one shift on a day.
There is no create or edit action in this profile table. Scheduling changes require the appropriate Scheduling permission. If no shifts appear, check the selected participant and workspace before creating another booking. A loading error does not mean a booking was cancelled. Read workers’ delivery records in Progress notes rather than treating a rostered time as evidence that support occurred.