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Workers

Worker access

Account types, access roles, and creating a login.

Last updated · 25 June 2026


The Access tab controls how a worker signs in and what they can see. Only an owner or admin can change it.

The worker Access tab with the account type selector and access role.

Account types

  • Admin, can see and change every provider screen.
  • Provider, signs in to the web app but only sees the screens their access role permits. Choose the access role that fits them, or create one.
  • Support worker, cannot access the provider web app; they use the mobile app for their shifts.

Setting it up

  • If the worker has no login yet, you will see “This worker has no linked provider login yet.” Set the account type (and role) and select Create login.
  • If they already have one, change the account type or role and select Save access.