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Incidents

Report an incident

The fields on the incident form and what each captures.

Last updated · 25 June 2026

Select Create incident to open the form. Everything below is required unless noted.

The create-incident drawer with the reportable category, people involved, occurred-at, location and description fields.

The incident

  • NDIS reportable category (required): pick the category. If it is reportable, the form shows the deadline to notify the Commission (see Reportable incidents). Choose “Not a reportable incident” if it is not one.
  • Participants and support workers involved (required): who was affected, and who was working.
  • Related shift (required when the participant has shifts): link the shift it happened on.
  • Occurred at (required): when it happened.
  • Subject of allegation (required): a short subject line for the incident.
  • Location (required): search for the address, or enter it manually.

What happened

  • Incident description (required): a full account of what happened.
  • Immediate actions taken (required): what you did in response.

Evidence

Attach up to five files (photos, PDFs, Word or text, up to 10 MB each). On a saved incident, you can keep adding documents and photos afterwards.

Select Create incident. The report saves and starts as Open.