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Worker availability
Read the worker schedule, then manage hours and approvals from Availability.
Last updated · 23 September 2026
The Availability tab on a support worker’s profile shows their approved hours and leave. It is a read-only view of the schedule managed under Workforce > Availability.
Move between periods and weeks to see the dates you need. Not set means there are no saved hours for that day. Unavailable, Annual leave and Sick leave are different from an available time range.
Where to make changes
Open Availability from Workforce to:
- Request hours from casual workers.
- Review submissions, approve them or propose changes.
- Set regular weekday hours and record leave.
Set the worker’s Employment type correctly on their Details tab. Casual workers respond for each collection period. Full-time and part-time workers can have regular hours managed by the office.
A blank schedule is not availability
Saved, approved hours must cover the whole shift before a worker can be assigned. Leave and pending withdrawals also affect coverage. Set up availability before building their roster.
Workers can submit and revise future availability in the mobile app. Profile details remain managed by the office.