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Worker availability
Read the worker schedule, then manage hours and approvals from Availability.
Last updated · 10 November 2026
The Availability tab on a support worker’s profile shows their approved hours and leave. It is a read-only view of the schedule managed under Workforce > Availability.
Read the selected date range before comparing hours. The Approved badge belongs to the saved availability shown, not to an individual shift or its timesheet.
Move between periods and weeks to see the dates you need. Not set means there are no saved hours for that day. Unavailable, Annual leave and Sick leave are different from an available time range.
Enlarge screenshot
Swipe across the enlarged image to read each part of the screen.
Jordan read-only Availability summary shows approved All day coverage for 9–15 November; edits belong in Workforce Availability.
Where to make changes
Open Availability from Workforce to:
- Request hours from casual workers.
- Review submissions, approve them or propose changes.
- Set regular weekday hours and record leave.
Set the worker’s Employment type correctly on their Details tab. Casual workers respond for each collection period. Full-time and part-time workers can have regular hours managed by the office.
A blank schedule is not availability
Saved, approved hours must cover the whole shift before a worker can be assigned. Leave and pending withdrawals also affect coverage. Set up availability before building their roster.
Workers can submit and revise future availability in the mobile app. Profile details remain managed by the office.
Check coverage before assigning
Open Workforce > Workers, select Jordan Avery and choose Availability. Move to the proposed shift’s week and compare its entire time range with the saved availability. For a 9 am to 1 pm shift, a 10 am start does not cover the booking. Use Workforce > Availability for corrections; the profile is a read-only summary. A worker’s submitted proposal is not approved coverage until the office has reviewed it.